Support

Firmware & Drivers

irNetBox-III & IV, RedRat-X & RF Module Firmware

Firmware updates are downloaded and installed using the RedRat Device Manager.

irNetBox-III Version 2.3.2 Change history
irNetBox-IV Version 4.2.5 Change history
RedRat-X Version 0.5.1 Change history
Module Adaptor Version 0.2.2 Change history
RF4CE Module Version 0.3.4 Change history
Dual-Bluetooth Module Version 0.2.3 Change history

 

RedRat3, RedRat3-II, irNetBox-I & II Firmware

Information on RedRat3, irNetBox-I and irNetBox-II Firmware

We only recommend updating device firmware if it resolves specific problems or adds new features required in your application. irNetBoxes (MK-I and II only) are updated by USB, even if they are usually controlled via TCP/IP (network), so please plug it in to the PC using a standard USB cable. It will still require external power via the irNetBox power supply even when connected via a USB cable.

RedRat3 Version 0.34 Change history
RedRat3-II Version 1.07 Change history
irNetBox – IP Version 1.05 Change history
irNetBox – USB Version 1.04 Change history
irNetBox-II – IP Version 2.03 Change history
irNetBox-II – USB Version 2.01 Change history

Installing Updates

  1. Download the most recent update utility for all updates listed above: RRUpdate_V2.03.zip
  2. Unpack the zip file to a temporary directory.
  3. Start RRUpdate.exe.
  4. If you get an error message saying: “System.IO.FileLoadException: ‘DriverWrapper, Version=…” then you will need to download and install vcredist_x86.exe for VC++ 2008 from Microsoft’s website.

Once started, the utility lists the RedRat hardware it discovers attached to the local machine by USB.

The RedRats menu item allows you to obtain information about each RedRat3 attached to the system, and to initiate a firmware update.

Use the RedRats >> Update menu item to initiate the firmware update process. If you are updating an irNetBox, you will be asked whether you normally use the unit via TCP/IP (default) or USB, so please select the method by which you intend to use the irNetBox once the firmware update has been completed.

Once an update has been started, do not attempt to use the RedRat hardware from any other program or unplug if from the system.

On completion of the update, you will be asked to unplug the RedRat and plug it in again. Once this has been done, the unit will be using the new firmware. To check this, use the Re-open Devices menu item under the File to re-load RedRat information.

Download the most recent update utility for all updates listed above.

RRUpdate_V2.03.zip

 

RedRat-X Driver

Download the Windows driver installer for the RedRat-X.

RR-X Driver

RedRat3, RedRat3-II and USB irNetBox-II Windows Device Driver

Information on RedRat3, RedRat3-II and USB irNetBox-II Windows device driver

The RedRat3, RedRat3-II and irNetBox-II driver is available for Microsoft XP, Vista, Windows 7, 8 and 10 for both 32-bit and 64-bit systems. All driver versions listed below have been digitally signed.

Note for users of the original RedRat3: These updated drivers (V3.4.4) support the older RedRat3 device on both 32-bit (x86) and 64-bit (x64) systems. This is only supported in V3.X versions of RedRat software applications and the RedRat SDK.

To install, download and unpack the appropriate zip file, plug in your RedRat3-II or irNetBox-II (via USB) and when the system asks where to find the driver, manually point it to the location of the unpacked code.

Windows XP 32-bit

Version 3.4.4

Windows XP 64-bit

Version 3.4.4

Vista, Windows 7, 8 and 10 32-bit

Version 3.4.4

Vista, Windows 7, 8 and 10 64-bit

Version 3.4.4

Documentation

irNetBox

irNetBox IV User Guide (pdf)

View

irNetBox IV Product Specification (pdf)

View

irNetBox-III Product Specification (pdf)

View

irNetBox I-III Network Communication Protocol (pdf)

View

Test Manager

Test Manager User Guide (pdf)

View

Test Manager Admin Guide (pdf)

View

Test Manager Python Guide (pdf)

View

Linux

Using RedRat3 on Linux (pdf)

View

Support Request

If you are in need of support and wish to contact us please email support@redrat.co.uk otherwise you can use our support ticket system.

When submitting a request please make sure you have included as much information as possible, including the model number of the RedRat you are using and/or the Software name/version number.

If  you have any questions regarding an order or wish to enquire on the progress of your delivery please contact us using the email address orders@redrat.co.uk

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