• Why develop a new RedRat3?
• Are there any improvements with the new design?
• I use RedRat applications - will they continue to work?
• I use the RedRat SDK - what changes are needed in my code?
• Is the RedRat3-II RoHS compliant?
• Has the price changed?

• The RedRat3 doesn't seem to learn my IR signals or control my equipment?
• Why does the RedRat3 have two IR detectors?
• Can I use multiple RedRat3s on a computer?
• Can I use the RedRat3 with an IR extender such as PowerMid?
• Does the RedRat3 control Telewest and NTL cable set-top boxes?
• I get the error message '(Code = 32) Initial signal pulse not long enough to measure carrier frequency'.
• I get the error message '(Code = 33) Not Enough length values allocated for signal' when trying to learn a signal.
• Why do I get the message "USB Device Not Recognized" when plugging a RedRat3 into an XP computer.

• Why was the new irNetBox-III developed?
• What other improvements are there in the irNetBox-III?
• How does in the irNetBox-III generate 16 different IR signals at the same time?
• What versions of RedRat applications and SDK support the irNetBox-III?
• Our software controls the irNetBox directly via TCP/IP, so what changes are needed for the irNetBox-III?
• The red LEDs on the front of the irNetBox-III blink a lot. Why is this?

• What is the difference between the irNetBox and irNetBox-II?
• How Can I Tell the Difference Between the irNetBox and irNetBox-II?
• I Use RedRat Software and the SDK - Do I Need New Versions?
• We Have Developed Custom Software Using TCP/IP - What Changes Are Needed?

• How to I use an IP address to connect directly to an irNetBox?
• Can I use an irNetBox behind a NAT router?

• I'm using the long-range remote control detector to listen for remote control button presses but get lots of spurious input?
• I'm trying to use incoming IR signals from the long-range remote control detector to control PC applications, but the signal data is always slightly different so data comparison doesn't work?
• How does my application identify a RedRat3 when there are multiple RedRat3s on a computer?

• When I use a new RedRat device on a Windows 7 computer, I get the following error message: Access to the registry key 'HKEY_LOCAL_MACHINE\Software\RedRat\RedRat3\...' is denied.

• Can you give me any information about remote control signals?